Note: The Householder's attention is drawn in particular to the provisions of clauses 11.3 and 11.4, and the privacy policy referenced in clause 11.4, which govern the transfer of information between Cleaning ECB Solutions.
DEFINITIONS
- Householder: The Householder(s) whose details appear overleaf. The term includes the plural where applicable.
- Cleaner: A cleaner from the database maintained by Cleaning ECB Solutions.
- Privacy Policy: The Cleaning ECB Solutions Privacy Policy available here.
- Householder's Associate: Any person related to the Householder living at their premises.
- Notice of Right to Cancel: The notice accompanying and forming part of the Agreement.
- Services: Services delivered under this Agreement, including recruitment, vetting, introduction, and administration of the Cleaner to the Householder.
4. PAYMENT OF CLEANING ECB SOLUTIONS
- The Householder shall sign and return the standing order or direct debit to be made from the Householder's bank to Cleaning ECB Solutions.
- Any changes to the hours must be reported in advance by the Householder.
- Failure to make payment for over a month may constitute a breach, allowing Cleaning ECB Solutions to terminate the Agreement.
5. HOUSEHOLDER OBLIGATIONS
- The Cleaner is introduced as a self-employed individual under a separate "Contract for Services" between the Householder and Cleaner.
- The Householder agrees directly with the Cleaner on the services to be performed.
- The Householder shall provide a safe working environment for the Cleaner.
6. OBLIGATIONS OF CLEANING ECB SOLUTIONS
- Cleaning ECB Solutions will introduce a Cleaner to the Householder.
- If the Householder is unhappy, Cleaning ECB Solutions will attempt to find a suitable replacement.
- In case of no suitable replacement, termination under Clauses 9.1 or 9.2 may apply.
7. INSURANCE
- Cleaning ECB Solutions may be liable for up to £100 for any claim/event.
- The Householder is not covered by the insurance in specific circumstances, including use of non-provided equipment.
8. LIABILITY
- Cleaning ECB Solutions is not liable for any loss exceeding the limit of its Public Liability insurance cover.
- Cleaning ECB Solutions is liable if it fails to perform its obligations with reasonable care and skill.
- The statutory rights of the Householder as a consumer remain unaffected.
9. TERMINATION
- Cleaning ECB Solutions may terminate the Agreement with one month’s notice.
- In cases of serious breach, either party may terminate the Agreement immediately.
- If the Householder employs a Cleaner within 12 months of termination, a £200 fee may apply.
10. CANCELLATION
- The Notice of the Right to Cancel is part of this Agreement.
- The Householder must sign the Notice if they want services to commence immediately.
11. GENERAL
- All Householders are jointly and severally liable under the Agreement.
- If any clause is invalid, the remainder of the Agreement remains effective.
- Cleaning ECB Solutions may provide police-checked cleaners upon request.
© Time For You Ltd (UK) - TFY/UK/SS/01/07/2020/IM/TERMS
